Xendit incident

Payouts Disruption in Indonesia

Resolved after 2 hours 49 minutes, affecting Disbursement - BNI and Disbursement - Other Indonesia banks and E-Wallets and 1 more, on October 24, 2026.

identified Oct 24, 2026, 05:50 AM UTC

Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. BNI: above 250000001

Started
Oct 24, 2026, 05:20 AM UTC
Resolved
Oct 24, 2026, 08:10 AM UTC
Duration
2h 49m
Detected by Pingoru
Oct 24, 2026, 05:20 AM UTC

Affected components

Disbursement - BNIDisbursement - Other Indonesia banks and E-WalletsRemittance Payouts

Update timeline

  1. identified Oct 24, 2026, 05:20 AM UTC

    Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. BNI: above 250000001

  2. identified Oct 24, 2026, 05:40 AM UTC

    Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. BNI: All amount

  3. identified Oct 24, 2026, 05:50 AM UTC

    Dear valued customers, We are currently seeing delays in processing Payouts, Disbursements to the following IDR destinations due to system issues with our partner. BNI: above 250000001

  4. resolved Oct 24, 2026, 08:10 AM UTC

    This incident has been resolved.

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