Resolved after 33 minutes, affecting Direct Debit - Kasikornbank and Direct Debit - Bank of Bangkok Limited and 1 more, on September 23, 2026.
Dear customers, We have observed disruptions for our TH payment channels. You may receive delayed callbacks for selected payment channels. Our team is investigating. We are sorry for the inconvenience.
Affected components
Direct Debit - KasikornbankDirect Debit - Bank of Bangkok LimitedDirect Debit - Bank of AyudhyaDirect Debit - Krungthai BankDirect Debit - Siam Commercial BankE-Wallets - TrueMoneyE-Wallets - Line PayE-Wallets - WeChat PayE-Wallets - ShopeePayMobile Banking - Bangkok of Bank Limited
Update timeline
- identified Sep 23, 2026, 05:22 AM UTC
Dear customers, We have observed disruptions for our TH payment channels. You may receive delayed callbacks for selected payment channels. Our team is investigating. We are sorry for the inconvenience.
- resolved Sep 23, 2026, 05:55 AM UTC
A fix has been implemented. All new transactions will be processed normally.
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