Is WebEx down?

Engineering is investigating an issue affecting multiple Webex Services in the US region. Users may experience meeting creation or join failures or delays, issues with content sharing or mute controls, participant roster update delays, dropped calls, or registration issues. Some Contact Center agents may not receive outbound dialed calls. We’re working to address the issue and apologize for the inconvenience. We’ll provide another update in thirty minutes, or sooner if more information becomes available.

Webex Services in the US region have recovered and are functioning as expected. We will continue to monitor to ensure service stability. Thank you for your patience during this service incident.

Engineering has determined that Webex Contact Center agents may continue to experience call delivery issues. We are working to resolve the issue and will provide an update in one hour, or sooner if more information becomes available.

Engineering has determined that Webex Contact Center agents may continue to experience call delivery issues. We are working to resolve the issue and will provide an update in one hour, or sooner if more information becomes available.

Webex Contact Center call delivery issues in the US region have recovered and services are functioning as expected. We will continue to monitor to ensure service stability. Thank you for your patience during this service incident.

The remaining Webex Contact Center call delivery issues in the US region have recovered, and services are currently functioning as expected. We will continue to monitor to ensure service stability. Thank you for your patience during this service incident.

Services remain healthy and stable, and the issue is now resolved. We appreciate your patience while we addressed this service incident.

Engineering is investigating an issue where some users may be intermittently unable to join meetings from video devices via Video Integration for Microsoft Teams (VIMT). We will provide an update within one hour or sooner if additional information becomes available. Thank you for your continued patience as we address this service incident.

Engineering is investigating an issue where some users may be intermittently unable to join meetings from video devices via Video Integration for Microsoft Teams (VIMT). We will provide an update within one hour or sooner if additional information becomes available. Thank you for your patience as we address this service incident.

Engineering has identified the issue and is currently working towards service restoration. We will continue to monitor the situation closely and provide the next update in one hour or sooner should significant progress occur. Thank you for your continued patience as we address this service incident.

Engineering has completed all required mitigation activities and restored service for Video Integration for Microsoft Teams (VIMT). We are monitoring closely to confirm continued stability. We appreciate your patience while we addressed this service incident.

Services remain healthy and stable, and the issue is now resolved. We appreciate your patience while we addressed this service incident.

Engineering is investigating an issue impacting the ability of some Webex bots to respond to user commands. Some users may experience failures when attempting to get a response from their Webex bots. This issue is impacting all regions. We will provide another update within one hour or sooner if additional information becomes available.

Engineering has identified the issue and is currently working towards service restoration. We will continue to monitor the situation closely and provide the next update in one hour or sooner should significant progress occur. Thank you for your continued patience as we address this service incident.

Engineering continues to implement mitigation measures to address this issue. We apologize for the inconvenience this may cause and will provide another update within one hour, or sooner if new information becomes available.

Engineering has completed remediation activities and services are now restored. We will continue to monitor to ensure service stability.

Services remain healthy and stable, and the issue is now resolved. We appreciate your patience while we addressed this service incident.

Engineering is investigating an issue affecting user management, user licensing, and provisioning in Collaboration Control Hub for customers in the US region. Administrators may experience intermittent failures or latency when performing licensing, provisioning, or batch user management actions, including license updates and bulk user deletion jobs. We are working to restore the service and apologize for any inconvenience caused.

Engineering is investigating an issue affecting user management, user licensing, and provisioning in Collaboration Control Hub for customers in the US region. Administrators may experience intermittent failures or latency when performing licensing, provisioning, or batch user management actions, including license updates and bulk user deletion jobs. We will provide another update within one hour or sooner if additional information becomes available.

Engineering has identified the issue affecting user management, user licensing, and provisioning in Collaboration Control Hub for customers in the US region. Administrators may experience intermittent failures or latency when performing licensing, provisioning, or batch user management actions, including license updates and bulk user deletion jobs. Engineering is working to restore service stability. We will provide another update within one hour or sooner if additional information becomes available. Thank you for your continued patience as we address this service incident.

Engineering continues working to mitigate the issue and restore service stability. We will provide another update within one hour or sooner if additional information becomes available. Thank you for your continued patience as we address this service incident.

Engineering has mitigated the impact on Collaboration Control Hub user management, licensing, and provisioning workflows. We will continue to monitor to ensure service stability. Thank you for your patience as we addressed this service incident.

Services remain healthy and stable, and the issue is now resolved. We appreciate your patience while we addressed this service incident.

Engineering is investigating an issue where some Webex Contact Center agents may experience latency in real-time reporting in Analyzer. Real-time agent data on the supervisor desktop is not affected. We will provide the next update in one hour or sooner should significant progress occur. We are working towards restoring the service and apologize for any inconvenience this may cause.

Engineering has identified the issue and is currently working towards service restoration. We will continue to monitor the situation closely and provide the next update in one hour or sooner should significant progress occur. Thank you for your continued patience as we address this service incident.

Engineering continues to implement mitigation measures to address the issue causing some Webex Contact Center agents to experience latency in real-time reporting in Analyzer. We will provide the next update in one hour, or sooner if significant progress is made. Thank you for your continued patience as we address this service incident.

Engineering continues to work toward resolving the remaining delays in real-time reporting for Analyzer. We are monitoring the environment closely to ensure full-service stability and will provide an update in four hours, or sooner if significant progress occurs. We apologize for the inconvenience and appreciate your continued patience.

Engineering has completed all the required mitigation activities and resolved the issue that caused some Webex Contact Center agents to experience latency in real-time reporting in Analyzer in the US region. We are continuing to monitor the environment closely to ensure ongoing service stability.

Services remain healthy and stable, and the issue is now resolved. We appreciate your patience while we addressed this service incident.