Vonage API incident
Netherlands Silent Authentication - Service degradation affecting KPN network
Resolved after 18 hours 19 minutes, affecting Verify SilentAuth Europe, on October 30, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Oct 30, 2026, 07:20 PM UTC
We are currently experiencing degradation of the Silent Authentication service, which is affecting KNP Netherlands Network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
- investigating Oct 31, 2026, 12:19 AM UTC
We continue to work with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
- monitoring Oct 31, 2026, 12:31 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 31, 2026, 01:39 PM UTC
This incident has been resolved.
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