Vonage API incident

France SMS - Delivery degradation affecting registered SMS towards Orange network

Resolved after 3 hours 20 minutes, affecting SMS Europe, on October 29, 2026.

monitoring Oct 29, 2026, 10:23 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 29, 2026, 07:24 AM UTC
Resolved
Oct 29, 2026, 10:44 AM UTC
Duration
3h 20m
Detected by Pingoru
Oct 29, 2026, 07:24 AM UTC

Affected components

SMS Europe

Update timeline

  1. investigating Oct 29, 2026, 07:24 AM UTC

    We have been notified by our suppliers about registered SMS degradation to the Orange network. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Oct 29, 2026, 10:23 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 29, 2026, 10:44 AM UTC

    This incident has been resolved.

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