Vonage API incident

UK Silent Authentication - Service Degradation impacting Three network

Resolved after 2 hours 35 minutes, affecting Verify SilentAuth Europe, on October 27, 2026.

monitoring Oct 27, 2026, 07:12 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 27, 2026, 05:37 PM UTC
Resolved
Oct 27, 2026, 08:12 PM UTC
Duration
2h 35m
Detected by Pingoru
Oct 27, 2026, 05:37 PM UTC

Affected components

Verify SilentAuth Europe

Update timeline

  1. investigating Oct 27, 2026, 05:37 PM UTC

    We are currently experiencing degradation of the Silent Authentication service affecting the Three networks. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact [email protected] if you have any questions.

  2. monitoring Oct 27, 2026, 07:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 27, 2026, 08:12 PM UTC

    This incident has been resolved.

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