Vonage API incident
France SMS - Delivery degradation affecting a subset of LVNs towards France networks
Ongoing since 03:14 PM UTC, affecting SMS Europe.
Please be informed that we have identified the root cause of the problem, and our teams are working directly with the suppliers and carriers to resolve it as soon as possible. We will be sending another update as soon as we make more progress or have further information on the final resolution. If you have any questions, please contact api.support.vonage.com
Affected components
Update timeline
- investigating Oct 29, 2026, 03:14 PM UTC
We have been notified by our suppliers about degradation affecting traffic using a subset of LVNs towards France networks The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
- identified Oct 30, 2026, 04:37 PM UTC
Please be informed that we have identified the root cause of the problem, and our teams are working directly with the suppliers and carriers to resolve it as soon as possible. We will be sending another update as soon as we make more progress or have further information on the final resolution. If you have any questions, please contact api.support.vonage.com
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