Vonage API incident

France SMS - Delivery degradation affecting SMS towards Orange network

Resolved after 9 hours 51 minutes, affecting SMS Europe, on October 21, 2026.

monitoring Oct 21, 2026, 01:59 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 21, 2026, 10:37 AM UTC
Resolved
Oct 21, 2026, 08:29 PM UTC
Duration
9h 51m
Detected by Pingoru
Oct 21, 2026, 10:37 AM UTC

Affected components

SMS Europe

Update timeline

  1. investigating Oct 21, 2026, 10:37 AM UTC

    We have been notified by our suppliers about SMS degradation to the Orange network. The carrier is aware of this issue and investigating the root cause. We will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Oct 21, 2026, 01:59 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 21, 2026, 08:29 PM UTC

    This incident has been resolved.

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