Vonage API incident

France Silent Authentication - Service degradation affecting Orange France Network

Resolved after 10 hours 44 minutes, affecting Verify SilentAuth Europe, on October 21, 2026.

monitoring Oct 21, 2026, 09:05 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 21, 2026, 11:25 AM UTC
Resolved
Oct 21, 2026, 10:10 PM UTC
Duration
10h 44m
Detected by Pingoru
Oct 21, 2026, 11:25 AM UTC

Affected components

Verify SilentAuth Europe

Update timeline

  1. investigating Oct 21, 2026, 11:25 AM UTC

    We are currently experiencing degradation of the Silent Authentication service, which is affecting Orange France Network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact [email protected] if you have any questions.

  2. monitoring Oct 21, 2026, 09:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 21, 2026, 10:10 PM UTC

    This incident has been resolved.

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