Vonage API incident

Bolivia SMS - Delivery degradation towards Entel Network

Resolved after 2 hours 34 minutes, affecting SMS Latin America, on October 21, 2026.

monitoring Oct 21, 2026, 05:19 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 21, 2026, 04:24 PM UTC
Resolved
Oct 21, 2026, 06:59 PM UTC
Duration
2h 34m
Detected by Pingoru
Oct 21, 2026, 04:24 PM UTC

Affected components

SMS Latin America

Update timeline

  1. investigating Oct 21, 2026, 04:24 PM UTC

    Please be advised that we are observing message delivery degradation towards Entel Bolivia. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Oct 21, 2026, 05:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 21, 2026, 06:59 PM UTC

    This incident has been resolved.

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