Vonage API incident

Video API - Connectivity Service Degradation

Resolved after 8 hours 35 minutes, affecting Archiving (Standard) and Media Connection (Standard) and 1 more, on October 10, 2026.

resolved Oct 10, 2026, 10:15 AM UTC

Vonage services have been fully restored following today's service degradation on Video API connectivity, which began at 2026-10-09 18:46 UTC. Full resolution has been confirmed effective 2026-10-09 18:51 UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com

Started
Oct 10, 2026, 10:15 AM UTC
Resolved
Oct 10, 2026, 06:51 PM UTC
Duration
8h 35m
Detected by Pingoru
Oct 10, 2026, 10:15 AM UTC

Affected components

Archiving (Standard)Media Connection (Standard)Media Connection (Enterprise)

Update timeline

  1. resolved Oct 10, 2026, 10:15 AM UTC

    Vonage services have been fully restored following today's service degradation on Video API connectivity, which began at 2026-10-09 18:46 UTC. Full resolution has been confirmed effective 2026-10-09 18:51 UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com

Your product runs on more than Vonage API

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →