Volusion incident

500 error message when visting store pages

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Resolved on December 5, 2025.

resolved Dec 05, 2025, 09:17 AM UTC

Sites experienced a temporary 500 error due to a short issue effecting one of our third party service providers. The issue was quickly mitigated by that third party and all sites are now operational.

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Started
Dec 05, 2025, 09:00 AM UTC
Resolved
Dec 05, 2025, 09:00 AM UTC
Duration
–
Detected by Pingoru
Dec 05, 2025, 09:00 AM UTC

Update timeline

  1. resolved Dec 05, 2025, 09:17 AM UTC

    Sites experienced a temporary 500 error due to a short issue effecting one of our third party service providers. The issue was quickly mitigated by that third party and all sites are now operational.

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