Volusion incident

Outgoing Store Email Delivery Issues

Resolved after 17 hours 23 minutes, affecting Email Services, on October 14, 2026.

monitoring Oct 14, 2026, 09:11 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 14, 2026, 08:12 PM UTC
Resolved
Oct 15, 2026, 01:36 PM UTC
Duration
17h 23m
Detected by Pingoru
Oct 14, 2026, 08:12 PM UTC

Affected components

Email Services

Update timeline

  1. investigating Oct 14, 2026, 08:12 PM UTC

    We are currently investigating an issue affecting our email delivery service. Core store operations and transactions are still processing. We will provide another update here as we learn more.

  2. identified Oct 14, 2026, 08:25 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 14, 2026, 09:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 15, 2026, 01:36 PM UTC

    This incident has been resolved.

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