Resolved after 6 hours 11 minutes, affecting Payment Gateway Services and Third-Party Services, on October 2, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Payment Gateway ServicesThird-Party Services
Update timeline
- investigating Oct 02, 2026, 02:27 PM UTC
Merchants may see errors with Live Rates at checkout, and also with PPCP checkout when attempting to use it as a payment method. We are currently investigating and will update as soon as we have identified the cause.
- identified Oct 02, 2026, 02:49 PM UTC
We have identified the issue and a fix is being implemented.
- monitoring Oct 02, 2026, 02:55 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 02, 2026, 08:39 PM UTC
This issue has been resolved.
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