VMware Workspace ONE incident

Omnissa Access and Workspace ONE Hub Services: Login and Launch Issues / Japan (Full Region)

Resolved after 2 hours 40 minutes, affecting Omnissa Access - Japan, on August 19, 2026.

resolved Aug 19, 2026, 02:47 AM UTC

The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

Started
Aug 19, 2026, 12:06 AM UTC
Resolved
Aug 19, 2026, 02:47 AM UTC
Duration
2h 40m
Detected by Pingoru
Aug 19, 2026, 12:06 AM UTC

Affected components

Omnissa Access - Japan

Update timeline

  1. investigating Aug 19, 2026, 12:06 AM UTC

    Omnissa Access and Workspace ONE Hub Services is investigating reports of issues in jp.wss.workspaceone.com. We will provide more information shortly. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

  2. monitoring Aug 19, 2026, 12:43 AM UTC

    Omnissa Access and Workspace ONE Hub Services has completed actions to remediate the issues and confirm that the services are available. Operations teams are continuing to monitor the availability of the service to ensure the recovery is complete.

  3. resolved Aug 19, 2026, 02:47 AM UTC

    The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

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