VMware Workspace ONE incident

Workspace ONE UEM: Production Modern Modern SaaS Services Maintenance October 24th, 2026 / GovCloud (Partial Region)

Resolved after 15 hours 11 minutes, affecting Workspace ONE UEM - GovCloud, on October 16, 2026.

completed Oct 16, 2026, 11:53 PM UTC

Scheduled maintenance has been canceled. We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.

Started
Oct 16, 2026, 08:42 AM UTC
Resolved
Oct 16, 2026, 11:53 PM UTC
Duration
15h 11m
Detected by Pingoru
Oct 16, 2026, 08:42 AM UTC

Affected components

Workspace ONE UEM - GovCloud

Update timeline

  1. scheduled Oct 16, 2026, 08:42 AM UTC

    Workspace ONE UEM is scheduled to undergo maintenance. Maintenance Window: • Start: Saturday, October 24th, 2026, 15:00 UTC • End: Saturday, October 24th, 2026, 21:00 UTC Change: Workspace ONE UEM Control Plane database infrastructure maintenance Customer Impact: All SaaS hosted Production services in the region will be impacted. During the window, customers can expect the following: • Administrator users will be unable to login to the Omnissa Workspace ONE Console • End-Users will be unable to enroll new devices • End-Users will be unable to access the App Catalog to install applications • End-Users will be unable to access the Self Service portal • End-Users will be unable to check-in/check-out devices • Administrator access to Workspace ONE Access is not impacted Downtime: 360 mins System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

  2. completed Oct 16, 2026, 11:53 PM UTC

    Scheduled maintenance has been canceled. We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.

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