VMware Workspace ONE incident
Workspace ONE UEM: UAT UEM Modern SaaS Services Maintenance October 20th, 2026 / GovCloud (Partial Region)
Resolved after 6 days 22 hours, affecting Workspace ONE UEM - GovCloud, on October 14, 2026.
Scheduled maintenance was completed at 21st October, 2026, 01:55 UTC. We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.
Affected components
Update timeline
- scheduled Oct 14, 2026, 03:19 AM UTC
Workspace ONE UEM is scheduled to undergo maintenance. Maintenance Window: • Start: Day, October 20th, 2026, 22:00 UTC • End: Day, October 21st, 2026, 02:00 UTC Change: Workspace ONE UEM Control Plane database infrastructure maintenance Customer Impact: All SaaS hosted UAT services in region will be impacted. During the window, customers can expect the following: • Administrator users will be unable to login to the Omnissa Workspace ONE Console • End-Users will be unable to enroll new devices • End-Users will be unable to access the App Catalog to install applications • End-Users will be unable to access the Self Service portal • End-Users will be unable to check-in/check-out devices • Administrator access to Workspace ONE Access is not impacted Downtime: 240 min System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
- scheduled Oct 20, 2026, 09:00 PM UTC
Maintenance will begin as scheduled in 60 minutes.
- in progress Oct 20, 2026, 10:00 PM UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
- completed Oct 21, 2026, 12:52 PM UTC
Scheduled maintenance was completed at 21st October, 2026, 01:55 UTC. We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.
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