VMware Workspace ONE incident

Workspace ONE UEM: Baseline Service Upgrade October 17th, 2026 / Global

Resolved after 20 hours 11 minutes, affecting Workspace ONE UEM - USA and Workspace ONE UEM - Germany and 1 more, on October 16, 2026.

completed Oct 17, 2026, 04:49 AM UTC

Scheduled maintenance is now complete. We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.

Started
Oct 16, 2026, 08:38 AM UTC
Resolved
Oct 17, 2026, 04:49 AM UTC
Duration
20h 11m
Detected by Pingoru
Oct 16, 2026, 08:38 AM UTC

Affected components

Workspace ONE UEM - USAWorkspace ONE UEM - GermanyWorkspace ONE UEM - JapanWorkspace ONE UEM - UKWorkspace ONE UEM - AustraliaWorkspace ONE UEM - CanadaWorkspace ONE UEM - SingaporeWorkspace ONE UEM - India

Update timeline

  1. scheduled Oct 16, 2026, 08:38 AM UTC

    UEM Baseline service is scheduled to undergo upgrade. Upgrade Window: • Start: Saturday, October 17th, 2026, 04:30 UTC • End: Saturday, October 17th, 2026, 05:30 UTC Change: Baseline service upgrade Customer Impact: UEM Baseline Service will not be accessible, customer will not be able to create new or edit existing baselines during schedule upgrade. Downtime: 60 Minutes System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

  2. scheduled Oct 17, 2026, 03:30 AM UTC

    Maintenance will begin as scheduled in 60 minutes.

  3. in progress Oct 17, 2026, 04:30 AM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  4. completed Oct 17, 2026, 04:49 AM UTC

    Scheduled maintenance is now complete. We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.

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