Horizon Cloud Service First-Gen: Console Access Weekly Maintenance - Maintenance Window: Wednesday, August 12, 2026, 03:30 UTC - All Regions.

Update timeline

1. scheduled Aug 05, 2026, 03:36 PM UTC

   Horizon Cloud Service First-Gen is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access. Maintenance Window: • Start: Wednesday, August 12, 2026, 03:30 UTC • End: Wednesday, August 12, 2026, 06:30 UTC Impact: • There is no impact on end-users and their ability to connect to their desktops. • During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be unavailable or may appear offline during this period. Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems. Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect. For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985). Thanks for your patience. Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.

2. in progress Aug 12, 2026, 03:30 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

3. in progress Aug 12, 2026, 06:12 AM UTC

   We need 30 minutes of extension to complete this maintenance. We apologize for the inconvenience. Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.