Workspace ONE UEM: 07152026 - AWCM UAT Availability Issue / GovCloud (Partial Region)

Update timeline

1. monitoring Jul 15, 2026, 05:26 PM UTC

   Omnissa Workspace ONE detected issues which may have impacted AWCM availability for GovCloud UAT environments. Customers leveraging on-premise hosted Omnissa Workspace ONE integration modules such as Omnissa Workspace ONE Cloud Connector (ACC), Enterprise System Connect (VESC), Omnissa Tunnel, Mobile Access Gateway (MAG), Secure Email Gateway (SEG) may experience issues as a result of the issues. We will provide more information shortly. Omnissa Cloud Services portal has been updated for customers affected by this event. Omnissa Workspace ONE has noted recovery within SaaS environments and are monitoring systems for stability. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

2. resolved Jul 15, 2026, 05:32 PM UTC

   The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Customers leveraging on-premise hosted Omnissa Workspace ONE integration modules such as Omnissa Workspace ONE Cloud Connector (ACC), Omnissa Tunnel, Mobile Access Gateway (MAG), Secure Email Gateway (SEG) may experience residual issues as a result of the outage. Omnissa Workspace ONE recommends restarting the impacted integration modules as a troubleshooting measure. If issues persist, please engage Omnissa Workspace ONE Support for further assistance. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.