Omnissa Access and Workspace ONE Hub Services: Application Launch Issues / United States (Full Region) and Canada (Full Region)

Update timeline

1. investigating Jul 07, 2026, 07:03 AM UTC

   Omnissa Access and Workspace ONE Hub Services is investigating reports of issues launching applications only for customers using Horizon Client 24.12 and below in *.us1.wss.workspaceone.com, *.workspaceair.com, *.workspaceoneaccess.com and *.ca.wss.workspaceone.com. We will provide more information shortly. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

2. identified Jul 07, 2026, 07:05 AM UTC

   Omnissa Access and Workspace ONE Hub Services continues to experience issues. Operations teams are actively investigating and troubleshooting the issues.

3. identified Jul 07, 2026, 07:09 AM UTC

   Omnissa Access and Workspace ONE Hub Services has completed actions to remediate the issues and confirm that the services are available. Operations teams are continuing to monitor the availability of the service to ensure the recovery is complete.

4. identified Jul 07, 2026, 07:17 AM UTC

   The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

5. resolved Jul 07, 2026, 07:20 AM UTC

   The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.