VMware Workspace ONE incident

Horizon Cloud Service First-Gen: Universal Broker Maintenance - Maintenance Window: Monday, June 29, 2026, 11:30 UTC – Japan Region.

Resolved after 4 days 21 hours, affecting Horizon Cloud Universal Broker - APAC, on June 24, 2026.

in progress Jun 29, 2026, 11:30 AM UTC

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Started
Jun 24, 2026, 03:16 PM UTC
Resolved
Jun 29, 2026, 12:33 PM UTC
Duration
4d 21h
Detected by Pingoru
Jun 24, 2026, 03:16 PM UTC

Affected components

Horizon Cloud Universal Broker - APAC

Update timeline

  1. scheduled Jun 24, 2026, 03:16 PM UTC

    Horizon Cloud Service First-Gen is scheduled to conduct maintenance on the Universal Broker in the Japan region during the maintenance window outlined below. Maintenance Window: • Start: Monday, June 29, 2026, 11:30 UTC • End: Monday, June 29, 2026, 15:30 UTC Impact: • Customers using Universal Broker may experience intermittent issues accessing their desktops and applications during the maintenance window. • The Universal Broker Console will be unavailable for up to 30 minutes during the maintenance period. Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems. Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect. For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985). Thanks for your patience. Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.

  2. in progress Jun 29, 2026, 11:30 AM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

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