VMware Workspace ONE incident

Workspace ONE UEM and Assist: Monthly Data Center Maintenance July 12th, 2026 / USA (Full Region)

Resolved after 20 days 8 hours, affecting Workspace ONE UEM - USA, on June 21, 2026.

in progress Jul 12, 2026, 07:56 AM UTC

Scheduled maintenance is taking longer than expected and is running over the allotted window. Please standby for further updates. During this delay, service will be available for end-users who may experience intermittent latency and timeouts. The following systems are impacted by the delay: CN1497 We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.

Started
Jun 21, 2026, 11:33 PM UTC
Resolved
Jul 12, 2026, 08:13 AM UTC
Duration
20d 8h
Detected by Pingoru
Jun 21, 2026, 11:33 PM UTC

Affected components

Workspace ONE UEM - USA

Update timeline

  1. scheduled Jun 21, 2026, 11:33 PM UTC

    Workspace ONE UEM and Assist are scheduled to undergo maintenance on June 7th, 2026 Maintenance Window: • Start: Sunday, July 12th, 2026, 1:00 UTC • End: Sunday, July 12th, 2026, 5:00 UTC Change: Infrastructure Patching Customer Impact: Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance. During the window customer end-users can expect intermediate latency and timeouts. Downtime: 5 min on average System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

  2. scheduled Jul 12, 2026, 12:00 AM UTC

    Maintenance will begin as scheduled in 60 minutes.

  3. in progress Jul 12, 2026, 01:00 AM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  4. in progress Jul 12, 2026, 05:00 AM UTC

    Scheduled maintenance is taking longer than expected and is running over the allotted window. Please standby for further updates. During this delay, service will be available for end-users who may experience intermittent latency and timeouts. We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.

  5. in progress Jul 12, 2026, 05:57 AM UTC

    Scheduled maintenance is taking longer than expected and is running over the allotted window. Please standby for further updates. During this delay, service will be available for end-users who may experience intermittent latency and timeouts. The following systems are impacted by the delay: CN1343 CN274 CN1497 We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.

  6. in progress Jul 12, 2026, 06:57 AM UTC

    Scheduled maintenance is taking longer than expected and is running over the allotted window. Please standby for further updates. During this delay, service will be available for end-users who may experience intermittent latency and timeouts. The following systems are impacted by the delay: CN1497 We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.

  7. in progress Jul 12, 2026, 07:56 AM UTC

    Scheduled maintenance is taking longer than expected and is running over the allotted window. Please standby for further updates. During this delay, service will be available for end-users who may experience intermittent latency and timeouts. The following systems are impacted by the delay: CN1497 We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.

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