VMware Workspace ONE incident

Horizon Cloud Service First-Gen: Console Access Weekly Maintenance - Maintenance Window: Wednesday, June 24, 2026, 03:30 UTC - All Regions.

Resolved after 6 days 17 hours, affecting Console Access (Horizon Cloud Admin Console) – AP Australia East (New South Wales) and Console Access (Horizon Cloud Admin Console) – AP Australia East (New South Wales) 2 and 1 more, on June 17, 2026.

in progress Jun 24, 2026, 06:12 AM UTC

We need 4 hours of extension to complete this maintenance. We apologize for the inconvenience. Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

Started: Jun 17, 2026, 04:45 PM UTC
Resolved: Jun 24, 2026, 10:22 AM UTC
Duration: 6d 17h
Detected by Pingoru: Jun 17, 2026, 04:45 PM UTC

Affected components

Console Access (Horizon Cloud Admin Console) – AP Australia East (New South Wales)Console Access (Horizon Cloud Admin Console) – AP Australia East (New South Wales) 2Console Access (Horizon Cloud Admin Console) – AP Japan EastConsole Access (Horizon Cloud Admin Console) – EU UK South (London)Console Access (Horizon Cloud Admin Console) – EU North (Ireland) 2Console Access (Horizon Cloud Admin Console) – EU North (Ireland)Console Access (Horizon Cloud Admin Console) – US West 2Console Access (Horizon Cloud Admin Console) – US North Central (Illinois)

Update timeline

scheduled Jun 17, 2026, 04:45 PM UTC

Horizon Cloud Service First-Gen is undergoing the weekly scheduled maintenance on the Horizon Cloud Console Access. Maintenance Window: • Start: Wednesday, June 24, 2026, 03:30 UTC • End: Wednesday, June 24, 2026, 06:30 UTC Impact: • There is no impact on end-users and their ability to connect to their desktops. • During this maintenance there will be a brief (not more than 2 minutes) downtime on the Administration Console. Administrative functions will be unavailable or may appear offline during this period. Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems. Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect. For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985). Thanks for your patience. Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.
in progress Jun 24, 2026, 03:30 AM UTC

Scheduled maintenance is currently in progress. We will provide updates as necessary.
in progress Jun 24, 2026, 06:12 AM UTC

We need 4 hours of extension to complete this maintenance. We apologize for the inconvenience. Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.

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