Horizon Cloud Service Next-Gen: Platform Infrastructure Upgrade - Maintenance Window: Sunday, June 07, 2026, 14:00 UTC – APAC region.

Update timeline

1. scheduled May 25, 2026, 05:15 AM UTC

   Horizon Cloud Service Next-Gen is performing a scheduled infrastructure upgrade in the APAC region during the below maintenance window. Maintenance Window: Start: Sunday, June 07, 2026, 14:00 UTC End: Sunday, June 07, 2026, 19:00 UTC Impact: • Administrators may experience degraded performance or increased latency while accessing the Administration Console. • End users may encounter intermittent issues while accessing desktops or applications. In most cases, retrying the operation should succeed. Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems. Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect. For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985). Thanks for your patience. Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.

2. in progress Jun 07, 2026, 02:00 PM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.