VMware Workspace ONE incident
Omnissa Intelligence - Domain Migration - ALL REGIONS - Effective June 1st, 2026
Resolved after 46 days 1 hour, affecting Console Access - United States and Data Ingest - United States and 1 more, on April 16, 2026.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Affected components
Update timeline
- scheduled Apr 16, 2026, 10:47 PM UTC
Omnissa Intelligence will remove access from the legacy vmwservices.com domain on May 18th, 2026. Only traffic to [region].data.workspaceone.com or [region].data.workspaceone-gov.com will be allowed. If you have not already, please follow the steps outlined in https://kb.omnissa.com/s/article/6000843?lang=en_US&queryTerm=vmwservices.com immediately for all services in use. Impact: - Intelligence API requests to vmwservices.com domains will fail - Attempts to login to intelligence from the vmwservices.com URL will fail - Experience management telemetry data will fail to be sent for agent versions below 25.03 Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect. For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985).
- scheduled May 15, 2026, 05:22 PM UTC
Removal of access to the legacy vmwservices.com domain has been rescheduled to June 1st, 2026.
- scheduled Jun 01, 2026, 01:00 PM UTC
Maintenance will begin as scheduled in 60 minutes.
- in progress Jun 01, 2026, 02:00 PM UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
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