VMware Workspace ONE incident

Omnissa Access and Workspace ONE Hub Services Certificate Rotation in United States (Partial Region)

Resolved after 5 days 4 hours, affecting Omnissa Access - US1 and Workspace ONE Hub Services Catalog - US1, on May 14, 2026.

in progress May 19, 2026, 05:30 AM UTC

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Started
May 14, 2026, 03:21 AM UTC
Resolved
May 19, 2026, 07:40 AM UTC
Duration
5d 4h
Detected by Pingoru
May 14, 2026, 03:21 AM UTC

Affected components

Omnissa Access - US1Workspace ONE Hub Services Catalog - US1

Update timeline

  1. scheduled May 14, 2026, 03:21 AM UTC

    Omnissa Access and Workspace ONE Hub Services will be replacing the TLS certificate for us1.wss.workspaceone.com (vmwareidentity.com). There is no downtime for this change however some customers may have implemented solutions that require review or an update when the TLS certificate is replaced. See Omnissa Access SaaS TLS certificates renewal and replacement process (https://kb.omnissa.com/s/article/88153) for additional information. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

  2. scheduled May 19, 2026, 04:30 AM UTC

    Maintenance will begin as scheduled in 60 minutes.

  3. in progress May 19, 2026, 05:30 AM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

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