Horizon Cloud Service Next-Gen: Emergency Infrastructure Maintenance- Maintenance Window: Friday, October 30, 2026, 03:30 UTC – Europe Region

Update timeline

1. scheduled Oct 29, 2026, 04:07 PM UTC

   Horizon Cloud Service Next-Gen is going to perform emergency infrastructure maintenance in the Europe Region during the following maintenance window. Maintenance Window: • Start: Friday, October 30, 2026, 03:30 UTC • End: Friday, October 30, 2026, 07:00 UTC Impact: • There is no impact on end-users and their ability to connect to their desktops or applications. • Administrators may experience intermittent failures while performing administrative operations; these are expected to succeed on retry. Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems. Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect. For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985). Thanks for your patience. Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (https://status.workspaceone.com) until the maintenance activity is complete.

2. in progress Oct 30, 2026, 03:30 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.

3. completed Oct 30, 2026, 06:53 AM UTC

   Horizon Cloud Service Next-Gen Emergency Infrastructure Maintenance is now complete. Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems.