VMware Workspace ONE incident

Workspace ONE UEM: GovCloud UEM environments unavailable / United States (Partial Region)

Resolved after 5 minutes, affecting Workspace ONE UEM - GovCloud, on October 12, 2026.

resolved Oct 12, 2026, 10:38 PM UTC

The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Operations teams will continue to monitor system performance levels and investigate the root cause of the issue. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

Started
Oct 12, 2026, 10:32 PM UTC
Resolved
Oct 12, 2026, 10:38 PM UTC
Duration
5m
Detected by Pingoru
Oct 12, 2026, 10:32 PM UTC

Affected components

Workspace ONE UEM - GovCloud

Update timeline

  1. monitoring Oct 12, 2026, 10:32 PM UTC

    Omnissa Workspace ONE is investigating reports of availability issues with SaaS environments. Operations teams have identified the issue with networking infrastructure. We have seen stabilization and are currently monitoring o ensure resolution. Omnissa Cloud Services portal has been updated for customers affected by this event. Please check the Omnissa Cloud Services portal to confirm if your environment is affected by this event. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

  2. resolved Oct 12, 2026, 10:38 PM UTC

    The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Operations teams will continue to monitor system performance levels and investigate the root cause of the issue. System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.

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