VMware Workspace ONE incident
Workspace ONE Hub Services Certificate Rotation in Japan (Full Region)
Resolved after 17 days 20 hours, affecting Workspace ONE Hub Services Catalog - Japan, on October 4, 2026.
The scheduled maintenance has been completed.
Affected components
Update timeline
- scheduled Oct 04, 2026, 08:54 PM UTC
Workspace ONE Hub Services will be replacing the TLS certificate for jp.cns.workspaceone.com. There is no downtime for this change however some customers may have implemented solutions that require review or an update when the TLS certificate is replaced. See Omnissa Access SaaS TLS certificates renewal and replacement process (https://kb.omnissa.com/s/article/88153) for additional information. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
- scheduled Oct 14, 2026, 09:10 PM UTC
Please be advised that this scheduled maintenance has been changed. Please note the details below: Old schedule: Thursday, Oct 20, 17:00 UTC New schedule: Thursday, Oct 22, 17:00 UTC Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.
- scheduled Oct 22, 2026, 04:00 PM UTC
Maintenance will begin as scheduled in 60 minutes.
- in progress Oct 22, 2026, 05:00 PM UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
- completed Oct 22, 2026, 05:30 PM UTC
The scheduled maintenance has been completed.
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