VMware Workspace ONE incident

Workspace ONE Hub Services Certificate Rotation in Japan (Full Region)

Resolved after 17 days 20 hours, affecting Workspace ONE Hub Services Catalog - Japan, on October 4, 2026.

completed Oct 22, 2026, 05:30 PM UTC

The scheduled maintenance has been completed.

Started
Oct 04, 2026, 08:54 PM UTC
Resolved
Oct 22, 2026, 05:30 PM UTC
Duration
17d 20h
Detected by Pingoru
Oct 04, 2026, 08:54 PM UTC

Affected components

Workspace ONE Hub Services Catalog - Japan

Update timeline

  1. scheduled Oct 04, 2026, 08:54 PM UTC

    Workspace ONE Hub Services will be replacing the TLS certificate for jp.cns.workspaceone.com. There is no downtime for this change however some customers may have implemented solutions that require review or an update when the TLS certificate is replaced. See Omnissa Access SaaS TLS certificates renewal and replacement process (https://kb.omnissa.com/s/article/88153) for additional information. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

  2. scheduled Oct 14, 2026, 09:10 PM UTC

    Please be advised that this scheduled maintenance has been changed. Please note the details below: Old schedule: Thursday, Oct 20, 17:00 UTC New schedule: Thursday, Oct 22, 17:00 UTC Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

  3. scheduled Oct 22, 2026, 04:00 PM UTC

    Maintenance will begin as scheduled in 60 minutes.

  4. in progress Oct 22, 2026, 05:00 PM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  5. completed Oct 22, 2026, 05:30 PM UTC

    The scheduled maintenance has been completed.

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