VMware Workspace ONE incident
Workspace ONE UEM: Monthly Data Center Maintenance October 11th, 2026 / USA (Full Region)
Resolved after 20 days 19 hours, affecting Workspace ONE UEM - USA, on September 20, 2026.
Scheduled maintenance is now complete. We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.
Affected components
Update timeline
- scheduled Sep 20, 2026, 10:24 AM UTC
Workspace ONE UEM and Assist are scheduled to undergo maintenance on October 11th, 2026 Maintenance Window: • Start: Saturday, October 11th, 2026, 1:00 UTC • End: Saturday, October 11th, 2026, 5:00 UTC Change: Infrastructure Patching Customer Impact: Omnissa Cloud Services portal has been updated for all customers in scope for this maintenance. During the window customer end-users can expect intermediate latency and timeouts. For more information, please refer to the FAQ : https://kb.omnissa.com/s/article/2960724 Downtime: 5 min on average System reliability is a top priority at Omnissa Workspace ONE, and we are making continuous improvements to better our systems.
- scheduled Oct 11, 2026, 12:00 AM UTC
Maintenance will begin as scheduled in 60 minutes.
- in progress Oct 11, 2026, 01:00 AM UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
- in progress Oct 11, 2026, 04:58 AM UTC
Scheduled maintenance is taking longer than expected and is running over the allotted window. Please standby for further updates. During this delay, service will be available for end-users who may experience intermittent latency and timeouts. The following systems are impacted by the delay: cn1258 cn1319 cn1343 cn135 cn1354 cn1359 cn137 cn1373 cn138 cn1396 cn1397 cn1427 cn1439 cn1452 cn1496 cn1497 cn1538 cn1539 cn1702 cn1901 cn1977 cn1978 cn1980 cn2505 cn274 cn2752 cn2753 cn7001 cn996 We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.
- in progress Oct 11, 2026, 05:37 AM UTC
Scheduled maintenance is taking longer than expected and is running over the allotted window. Please standby for further updates. During this delay, service will be available for end-users who may experience intermittent latency and timeouts. The following systems are impacted by the delay: cn1258 cn1319 cn1343 cn135 cn1354 cn1359 cn137 cn1373 cn138 cn1396 cn1397 cn1427 cn1439 cn1452 cn1496 cn1497 cn1538 cn1539 cn1702 cn1901 cn1977 cn1978 cn1980 cn2505 cn274 cn2752 cn2753 cn7001 cn996 We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.
- completed Oct 11, 2026, 06:05 AM UTC
Scheduled maintenance is now complete. We appreciate your patience and continued support while we continue to improve our systems. System reliability is a top priority at Omnissa Workspace ONE.
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