VMware Workspace ONE incident

Omnissa Access and Workspace ONE Hub Services Certificate Rotation in GovCloud (Full Region)

Resolved after 11 days 7 hours, affecting Workspace ONE Hub Services - GovCloud, on September 18, 2026.

completed Sep 30, 2026, 03:00 AM UTC

The scheduled maintenance has been completed.

Started
Sep 18, 2026, 07:10 PM UTC
Resolved
Sep 30, 2026, 03:00 AM UTC
Duration
11d 7h
Detected by Pingoru
Sep 18, 2026, 07:10 PM UTC

Affected components

Workspace ONE Hub Services - GovCloud

Update timeline

  1. scheduled Sep 18, 2026, 07:10 PM UTC

    Omnissa Access and Workspace ONE Hub Services will be replacing the TLS certificate for cns.gc.workspaceone-gov.com. See Workspace ONE Access SaaS TLS certificates renewal and replacement process (https://kb.omnissa.com/s/article/88153) for additional information. Service reliability is a top priority at Workspace ONE and we are making continuous improvements to better our systems.

  2. scheduled Sep 29, 2026, 11:00 PM UTC

    Maintenance will begin as scheduled in 60 minutes.

  3. in progress Sep 30, 2026, 12:00 AM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  4. completed Sep 30, 2026, 03:00 AM UTC

    The scheduled maintenance has been completed.

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