VMware Workspace ONE incident

Omnissa Access and Workspace ONE Hub Services: Increased Request Error Rate / US (Partial Region)

Resolved after 1 hour 48 minutes, affecting Omnissa Access - US3, on February 3, 2026.

resolved Feb 03, 2026, 04:18 AM UTC

The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

Started
Feb 03, 2026, 02:30 AM UTC
Resolved
Feb 03, 2026, 04:18 AM UTC
Duration
1h 48m
Detected by Pingoru
Feb 03, 2026, 02:30 AM UTC

Affected components

Omnissa Access - US3

Update timeline

  1. investigating Feb 03, 2026, 02:30 AM UTC

    Omnissa Access and Workspace ONE Hub Services is investigating increased error rates for requests made to the service in workspaceoneaccess.com. There may be limited or no service impact at this time. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

  2. monitoring Feb 03, 2026, 03:09 AM UTC

    Omnissa Access and Workspace ONE Hub Services has noted a decrease in error rates. Operations teams continue to monitor the environment.

  3. resolved Feb 03, 2026, 04:18 AM UTC

    The issue is now resolved. We apologize for the inconvenience and thank you for your patience and continued support. Service reliability is a top priority at Omnissa and we are making continuous improvements to better our systems.

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