Horizon Cloud Service Next-Gen: Data Center Maintenance - Maintenance Window: Saturday, September 12, 2026, 07:00 UTC – All Regions.

Update timeline

1. scheduled Sep 04, 2026, 03:37 PM UTC

   Horizon Cloud Service Next-Gen is going to perform Data Center maintenance in all regions during the below maintenance window. Maintenance Window: • Start: Saturday, September 12, 2026, 07:00 UTC • End: Saturday, September 12, 2026, 12:00 UTC Impact: • Possible degradation in service performance/ increase in latency for end users who will be trying to access their desktop/ applications, however, retry should succeed. • There may be intermittent failures in VM power operations and provisioning during that maintenance window, but a retry should succeed within a few minutes. Service reliability is a top priority at Horizon Cloud Service, and we are making continuous improvements to better our systems. Additional Information and Support: Please visit Service Support Website at Customer Connect (https://customerconnect.omnissa.com/home) to submit a case through Customer Connect. For information on contacting service support, see How to file a Support Request in Customer Connect (https://kb.omnissa.com/s/article/2006985). Thanks for your patience. Additional Information: Omnissa Horizon Cloud Service Team will provide additional updates on our Unified Status page (http://status.workspaceone.com) until the maintenance activity is complete.

2. in progress Sep 12, 2026, 07:00 AM UTC

   Scheduled maintenance is currently in progress. We will provide updates as necessary.