Is Veryfi down?

Last checked 6m ago
Current status
Veryfi has degraded performance

Active incident: Elevated latency and errors in document processing — Resolv…

Veryfi is reporting degraded performance right now (last checked 6m ago). Services are up but slower or partially failing.

Real-time Veryfi status, recent outages, and incident history: pulled directly from Veryfi's official status page at status.veryfi.com every 5 minutes. Pingoru tracks 1 Veryfi service and has captured 14 incidents in the last 90 days (87.78% uptime). Get email, Slack, Discord, or webhook alerts the moment Veryfi reports a new incident, free for 3 monitors, no credit card.

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Veryfi uptime 87.78% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 1d 22h
    Started Oct 29, 2026, 07:01 PM UTC
    Timeline · 1 update
    • investigating · Oct 29, 2026, 07:01 PM UTC

      On October 29, between 17:25 and 17:47 UTC, an automated certificate renewal job disrupted connectivity between our internal processing services. During this time, document processing requests were slower than usual, and some check processing requests (/api/v8/partner/checks/) returned errors. The issue was fixed at 17:47 UTC, and all services have been running normally since. If a check you submitted during this window returned an error, please resubmit it. We're sorry for the inconvenience. We're changing the renewal process so this can't happen again.

    Latest: On October 29, between 17:25 and 17:47 UTC, an automated certificate renewal job disrupted connectivity between our internal processing services. During this time, document process…

Recent outages & incidents

Past 90 days
  1. Resolved –
    Started Oct 02, 2026, 04:26 PM UTC · Resolved Oct 02, 2026, 04:26 PM UTC
    Timeline · 1 update
    • investigating · Oct 02, 2026, 04:26 PM UTC

      The issue affecting document processing performance has been resolved. All failed documents were system failed to extract data were reprocessed. Requests continued to be processed throughout. Processing times have returned to normal since 11:00 pm UTC, and we will continue to monitor.

    Latest: The issue affecting document processing performance has been resolved. All failed documents were system failed to extract data were reprocessed. Requests continued to be processed …

  2. Resolved 1h 21m
    Started Oct 01, 2026, 06:59 PM UTC · Resolved Oct 01, 2026, 08:20 PM UTC
    Timeline · 3 updates
    • investigating · Oct 01, 2026, 06:59 PM UTC

      The API is currently producing incomplete extraction results for a large portion of requests. We are investigating the issue.

    • investigating · Oct 01, 2026, 08:20 PM UTC

      We have identified the cause and are rolling out a solution. The rate of correct responses is currently improving.

    • investigating · Oct 02, 2026, 03:24 PM UTC

      Resolved – Degraded Performance – Document Processing The issue affecting document processing performance has been resolved. All failed documents were system failed to extract data were reprocessed. Requests continued to be processed throughout. Processing times have returned to normal since 11:00 pm UTC, and we will continue to monitor.

    Latest: Resolved – Degraded Performance – Document Processing The issue affecting document processing performance has been resolved. All failed documents were system failed to extract data…

  3. Resolved –
    Started Oct 01, 2026, 03:14 PM UTC · Resolved Oct 01, 2026, 03:14 PM UTC
    Timeline · 1 update
    • investigating · Oct 01, 2026, 03:14 PM UTC

      The issue affecting document processing performance has been resolved. Requests continued to be processed throughout. Processing times have returned to normal since 15:05 UTC, and we will continue to monitor.

    Latest: The issue affecting document processing performance has been resolved. Requests continued to be processed throughout. Processing times have returned to normal since 15:05 UTC, and …

  4. Resolved 1m
    Started Oct 01, 2026, 03:04 PM UTC · Resolved Oct 01, 2026, 03:05 PM UTC
    Timeline · 2 updates
    • investigating · Oct 01, 2026, 03:04 PM UTC

      We are seeing slower than usual processing times for document submissions due to a degradation with one of our services. Requests continue to be processed successfully, however some are failing. Our team is actively monitoring and will provide an update shortly.

    • resolved · Oct 01, 2026, 03:05 PM UTC

      All services are stable and back to baseline operations.

    Latest: All services are stable and back to baseline operations.

  5. Resolved 4h 25m
    Started Sep 30, 2026, 02:00 PM UTC · Resolved Sep 30, 2026, 06:25 PM UTC
    Timeline · 1 update
    • investigating · Sep 30, 2025, 02:00 PM UTC

      We are experiencing a general degradation in processing time since 13:37:00 UTC. We're reviewing the root cause of the incident.

    Latest: We are experiencing a general degradation in processing time since 13:37:00 UTC. We're reviewing the root cause of the incident.

See the full Veryfi outage history

8 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Veryfi outage history →

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Incident record

Since April 2026 · Better Stack · 1 component checked every 5 minutes
37incidents recorded
25last 12 months
13last 90 days
111 minutestypical duration, 12 months

The longest incident in the last year, Lens SDK Repository is down on August 1, 2026, ran for 28 hours. 1 maintenance window announced in the same period.

Latest incidents

  • Elevated latency and errors in document processing — Resolved October 29, 2026 · still open · degraded service

    On October 29, between 17:25 and 17:47 UTC, an automated certificate renewal job disrupted connectivity between our internal processing services. During this…

  • Resolved – Degraded Performance – Document Processing October 2, 2026 · under a minute · degraded service

    The issue affecting document processing performance has been resolved. All failed documents were system failed to extract data were reprocessed. Requests…

  • Incomplete extraction results October 1, 2026 · 81 minutes · degraded service

    The API is currently producing incomplete extraction results for a large portion of requests. We are investigating the issue.

Outage history

Past 90 days · 13 incidents View full outage history →