Resolved on October 2, 2026.
The issue affecting document processing performance has been resolved. All failed documents were system failed to extract data were reprocessed. Requests continued to be processed throughout. Processing times have returned to normal since 11:00 pm UTC, and we will continue to monitor.
Update timeline
- investigating Oct 02, 2026, 04:26 PM UTC
The issue affecting document processing performance has been resolved. All failed documents were system failed to extract data were reprocessed. Requests continued to be processed throughout. Processing times have returned to normal since 11:00 pm UTC, and we will continue to monitor.
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