Vertex incident

Vertex Certificate Center - Feature Degradation - Bulk Uploads

Resolved after 43 minutes, affecting Vertex Certificate Center, on August 27, 2026.

monitoring Aug 27, 2026, 05:50 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 27, 2026, 05:18 PM UTC
Resolved
Aug 27, 2026, 06:01 PM UTC
Duration
43m
Detected by Pingoru
Aug 27, 2026, 05:18 PM UTC

Affected components

Vertex Certificate Center

Update timeline

  1. investigating Aug 27, 2026, 05:18 PM UTC

    Vertex has identified a feature degradation within Certificate Center that results in bulk uploads not processing. Vertex's incident response team is working on a resolution and will provide updates here. If you have any questions, please submit a case in the Vertex Community.

  2. monitoring Aug 27, 2026, 05:50 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 27, 2026, 06:01 PM UTC

    This incident has been resolved.

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