Resolved after 1 hour 22 minutes, affecting Vertex for eCommerce, on September 16, 2026.
The issue has been identified and a fix is being implemented.
Affected components
Vertex for eCommerce
Update timeline
- investigating Sep 16, 2026, 03:23 PM UTC
We're experiencing an elevated level of errors and are currently looking into the issue.
- identified Sep 16, 2026, 03:45 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Sep 16, 2026, 04:45 PM UTC
This incident has been resolved.
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