Resolved after 2 hours 7 minutes, affecting Vertex Certificate Center, on November 1, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Vertex Certificate Center
Update timeline
- investigating Nov 01, 2025, 03:57 AM UTC
Vertex’s Production Support team has identified an issue with Vertex Certificate Center and is working quickly on the resolution. We will continue to update our Status page with the latest information available. If you have any questions, please submit a support ticket via the Vertex Community.
- identified Nov 01, 2025, 04:39 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 01, 2025, 05:49 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 01, 2025, 06:04 AM UTC
This incident has been resolved.
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