Resolved after 1 hour 23 minutes, affecting Portal, on April 1, 2026.
We are continuing to work on a fix for this issue.
Affected components
Portal
Update timeline
- identified Apr 01, 2026, 03:08 PM UTC
Vertex’s Production Support team has identified a degradation to the Portal application's functionality. A resolution has been identified and is being scheduled for deployment. We will continue to update our Status page with the latest information available. If you have any questions, please submit a support ticket via the Vertex Community.
- identified Apr 01, 2026, 03:40 PM UTC
We are continuing to work on a fix for this issue.
- resolved Apr 01, 2026, 04:31 PM UTC
This incident has been resolved.
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