Vertex incident
Vertex Indirect Tax O Series Cloud - Portal and Calc Performance Degradation
Resolved after 28 minutes, affecting Calc and Portal, on August 21, 2025.
Vertex’s Production Support team has identified the issue and is working quickly on the resolution. We will continue to update our Status page with the latest information available. If you have any questions, please submit a support ticket via the Vertex Community.
Affected components
Update timeline
- identified Aug 21, 2025, 07:28 PM UTC
Vertex’s Production Support team has identified the issue and is working quickly on the resolution. We will continue to update our Status page with the latest information available. If you have any questions, please submit a support ticket via the Vertex Community.
- resolved Aug 21, 2025, 07:56 PM UTC
This incident has been resolved.
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