VentraIP incident

High Support Volume Notice

Resolved after 11 hours 17 minutes, on October 1, 2026.

investigating Aug 28, 2026, 02:39 AM UTC

Due to recent Legacy Email Migrations and cPanel Infrastructure updates, we are currently experiencing a high volume of inquiries across our eTickets, phone, and LiveChat channels. Our team is working hard to reach everyone as quickly as possible. We sincerely thank you for your patience and understanding during this busy time.

Started
Oct 01, 2026, 04:08 AM UTC
Resolved
Oct 01, 2026, 03:26 PM UTC
Duration
11h 17m
Detected by Pingoru
Oct 01, 2026, 04:08 AM UTC

Update timeline

  1. investigating Aug 28, 2026, 02:39 AM UTC

    Due to recent Legacy Email Migrations and cPanel Infrastructure updates, we are currently experiencing a high volume of inquiries across our eTickets, phone, and LiveChat channels. Our team is working hard to reach everyone as quickly as possible. We sincerely thank you for your patience and understanding during this busy time.

Your product runs on more than VentraIP

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →