Resolved after 20 hours 13 minutes, on October 21, 2026.
The PHP security updates have been successfully deployed, and the temporary restrictions on PHP file uploads have been lifted. All file upload functionality is now operating normally. If you experience any ongoing issues, please reach out to our Technical Support team via eTicket. Thank you for your patience and understanding while we worked towards resolving this issue.
Update timeline
- identified Oct 21, 2026, 07:31 AM UTC
Due to the upcoming critical PHP security release, we have preemptively implemented restrictions on file uploads via forms across our interface systems, including the VIPsites media manager. This will also include Change of Registrant forms where documentation is requested, and attachments on support requests. We thank all our partners for their understanding, and once the restrictions are removed, we will update this status.
- identified Oct 21, 2026, 09:58 PM UTC
CloudLinux has published security patches for PHP versions 5.2 and newer, and our team is currently working to roll out these updates across our hosting servers. We will safely re-enable PHP file uploads as soon as the updates are fully deployed and confirmed to be working. Thank you for your continued patience.
- resolved Oct 22, 2026, 03:44 AM UTC
The PHP security updates have been successfully deployed, and the temporary restrictions on PHP file uploads have been lifted. All file upload functionality is now operating normally. If you experience any ongoing issues, please reach out to our Technical Support team via eTicket. Thank you for your patience and understanding while we worked towards resolving this issue.
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