Temporary file upload restrictions for customer websites

Update timeline

1. identified Oct 21, 2026, 01:01 PM UTC

   Due to the upcoming critical PHP security release, we have preemptively implemented additional security measures for PHP file uploads against our hosting servers, and Fully Managed VPS services. This means that if your website has a form that supports file attachments/uploads, you may encounter issues with it. We do apologise for the inconvenience this may cause you and your clients. Ensuring the security and stability of our hosting servers remains our number one priority. Once we have received a patch from the PHP team, we will remove the additional security measures and update this status.

2. identified Oct 21, 2026, 09:58 PM UTC

   CloudLinux has published security patches for PHP versions 5.2 and newer, and our team is currently working to roll out these updates across our hosting servers. We will safely re-enable PHP file uploads as soon as the updates are fully deployed and confirmed to be working. Thank you for your continued patience.

3. resolved Oct 22, 2026, 03:44 AM UTC

   The PHP security updates have been successfully deployed, and the temporary restrictions on PHP file uploads have been lifted. All file upload functionality is now operating normally. If you experience any ongoing issues, please reach out to our Technical Support team via eTicket. Thank you for your patience and understanding while we worked towards resolving this issue.