VentraIP incident

Emergency Maintenance on Hosting Servers

Resolved after 6 days 6 hours, on May 1, 2026.

investigating May 01, 2026, 01:14 AM UTC

We require a reboot to do emergency maintenance on some of our servers. Downtime is expected to be less than 5 minutes per server, though some may take longer. We apologise for the inconvience but due to the severity of the issue, we have no choice but to do this ASAP.

Started
May 01, 2026, 01:14 AM UTC
Resolved
May 07, 2026, 07:32 AM UTC
Duration
6d 6h
Detected by Pingoru
May 01, 2026, 01:14 AM UTC

Update timeline

  1. investigating May 01, 2026, 01:14 AM UTC

    We require a reboot to do emergency maintenance on some of our servers. Downtime is expected to be less than 5 minutes per server, though some may take longer. We apologise for the inconvience but due to the severity of the issue, we have no choice but to do this ASAP.

  2. resolved May 07, 2026, 07:32 AM UTC

    We've now resolved the incident. Thanks for your patience.

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