VentraIP incident

Temporary cPanel Licence Issue.

Resolved after 1 hour 20 minutes, on July 8, 2026.

investigating Jul 08, 2026, 10:41 PM UTC

cPanel has implemented a fix for this issue. This fix is being rolled out now; as such, this issue should be resolved shortly.

Started
Jul 08, 2026, 09:31 PM UTC
Resolved
Jul 08, 2026, 10:52 PM UTC
Duration
1h 20m
Detected by Pingoru
Jul 08, 2026, 09:31 PM UTC

Update timeline

  1. investigating Jul 08, 2026, 09:31 PM UTC

    We've identified an issue where cPanel's upstream servers are currently experiencing license registration issues. This is incorrectly flagging our servers as unlicensed. Our team is actively working directly with cPanel Support to resolve the connectivity issue and restore normal WHM access as quickly as possible.

  2. investigating Jul 08, 2026, 10:41 PM UTC

    cPanel has implemented a fix for this issue. This fix is being rolled out now; as such, this issue should be resolved shortly.

  3. resolved Jul 08, 2026, 10:52 PM UTC

    We've now resolved the incident. Thanks for your patience.

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