Veeam incident

Intermittent backup and restore errors for customers in US

Resolved after 3 hours 27 minutes, affecting Azure - Asia Pacific and M365 - Asia Pacific and 1 more, on July 23, 2026.

resolved Jul 23, 2026, 08:41 PM UTC

Microsoft has mitigated the Azure issue affecting the West US region. We have confirmed that backup and restore services are now functioning as expected for customers. If you experience any further issues, please contact Support.

Started
Jul 23, 2026, 05:13 PM UTC
Resolved
Jul 23, 2026, 08:41 PM UTC
Duration
3h 27m
Detected by Pingoru
Jul 23, 2026, 05:13 PM UTC

Affected components

Azure - Asia PacificM365 - Asia PacificEntra - Europe, Middle East & AfricaM365 - Europe, Middle East & AfricaEntra - AmericasVault for AzureSalesforce - Asia PacificAzure - AmericasEntra - Asia PacificAzure - Europe, Middle East & Africa

Update timeline

  1. investigating Jul 23, 2026, 05:13 PM UTC

    Due to Azure networking issues in the West US region, some customer may experience intermittent backup and restore failures or delays. Azure has implemented mitigations and is monitoring recovery; we are continuing to assess impact and will provide updates as more information becomes available.

  2. resolved Jul 23, 2026, 08:41 PM UTC

    Microsoft has mitigated the Azure issue affecting the West US region. We have confirmed that backup and restore services are now functioning as expected for customers. If you experience any further issues, please contact Support.

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