Veeam incident

Microsoft Entra ID - Backup and Restore Unavailable for some customers

Resolved after 3 hours 2 minutes, affecting Entra - Europe, Middle East & Africa and Entra - Americas and 1 more, on May 28, 2026.

resolved May 28, 2026, 08:28 PM UTC

Engineers deployed a fix at 20:05 UTC on May 28 and are now seeing successful backup operations across affected services. Backup and restore functionality for Veeam Data Cloud for Microsoft Entra ID has been restored, and we are no longer observing customer impact. Please contact support if you continue to experience any issues.

Started
May 28, 2026, 05:26 PM UTC
Resolved
May 28, 2026, 08:28 PM UTC
Duration
3h 2m
Detected by Pingoru
May 28, 2026, 05:26 PM UTC

Affected components

Entra - Europe, Middle East & AfricaEntra - AmericasEntra - Asia Pacific

Update timeline

  1. identified May 28, 2026, 05:26 PM UTC

    Starting at 19:30 UTC on May 28, some Veeam Data Cloud for Microsoft Entra ID customers may experience service disruptions affecting backup and restore operations. Affected customers will see backup failures and may be unable to perform restores until the issue is resolved. Our engineering teams have identified the issue and are working to implement a fix, which is expected within the next few hours. We will provide updates as they become available.

  2. resolved May 28, 2026, 08:28 PM UTC

    Engineers deployed a fix at 20:05 UTC on May 28 and are now seeing successful backup operations across affected services. Backup and restore functionality for Veeam Data Cloud for Microsoft Entra ID has been restored, and we are no longer observing customer impact. Please contact support if you continue to experience any issues.

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