Upright Labs incident
Inventory Location Missing on Reshelf Screen (iOS Link App v3.10.5)
Resolved after 22 hours 57 minutes, affecting Link, on October 15, 2025.
The issue has been resolved. The latest Link app for iOS version 3.10.8 (1) includes fixes addressing both the previous Inventory Location display problem and a reported product status issue. If you continue to experience any issues or have questions, please contact our support team via chat or email.
Affected components
Update timeline
- monitoring Oct 15, 2025, 01:27 PM UTC
We identified an issue in Link app version 3.10.5 (2) where the Inventory Location was not displayed on the Reshelf screen. A fix has been implemented in version 3.10.7 (2), which is now available on the App Store. The update may take a short time to appear for all users. As a temporary workaround, users on earlier versions can tap the product image to navigate to the next screen, where the Inventory Location will be visible.
- resolved Oct 16, 2025, 12:24 PM UTC
The issue has been resolved. The latest Link app for iOS version 3.10.8 (1) includes fixes addressing both the previous Inventory Location display problem and a reported product status issue. If you continue to experience any issues or have questions, please contact our support team via chat or email.
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