Resolved after 1 hour 30 minutes, affecting Shopgoodwill API, on October 26, 2026.
We aren't seeing any new listings fail. If you still have items without an error message present in your Lister ShopGoodwill Attention Required tab, you can click the checkbox next to these items, then click the "List" button at the bottom of your screen to try listing them again. If you have any questions, please reach out to our support team via Chat or Email!
Affected components
Update timeline
- investigating Oct 26, 2026, 06:22 PM UTC
The ShopGoodwill API appears to be experiencing an outage. Items attempting to list to ShopGoodwill may fail and appear in your ShopGoodwill Attention Required tab within Lister. We're communicating with the ShopGoodwill team and are working to identify the issue.
- investigating Oct 26, 2026, 06:30 PM UTC
We're seeing some items successfully list to ShopGoodwill. If you still have items without an error message present in your Lister ShopGoodwill Attention Required tab, you can click the checkbox next to these items, then click the "List" button at the bottom of your screen to try listing them again.
- monitoring Oct 26, 2026, 06:51 PM UTC
We're seeing the overall number of issues decrease and are monitoring the situation.
- resolved Oct 26, 2026, 07:52 PM UTC
We aren't seeing any new listings fail. If you still have items without an error message present in your Lister ShopGoodwill Attention Required tab, you can click the checkbox next to these items, then click the "List" button at the bottom of your screen to try listing them again. If you have any questions, please reach out to our support team via Chat or Email!
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